| |
|
| Hot
Line Policy: |
Fill
the Hot Line Request Form. An Analyst will answer your question by
email , fax or by phone. Hot Line Request are answered in a First
In-FirstOut basis. |
| |
|
| Modification
Request Policy: |
Fill
the modification Request Form. |
|
All
Customers Modifications are process following this priorities: |
| Urgent: |
Module
can not be used at all. |
| Important: |
Magnificent
benefits will come from modification Requested |
| Simple
& Needed: |
Short
Time required to do Modification & Good benefits to Customer. |
|
Order
to done of particular Customer Modification |
| Priority |
Order
will be assign by customer |
| First-in
First-out |
If
non of the above applied |
| |
|
| Disclaimer |
Modifications
are only review for Modules Owned by CDI, acquired from
CDI and in maintenance contract with CDI. CDI will try to
accommodate Customer request if technically and Economically
Feasible. |
| |
|