In these days of commodity products and parity pricing, what sets one company apart from the rest? At CDI, we believe it all comes down to something you can't put a dollar value on...support.

A strong client support orientation has always played a big part in CDI's success. The CDI concept of "support" encompasses every aspect of our operations. It starts with our associates' initial contact with a prospect and extends to product quality, client responsiveness and satisfaction.

While our support levels are very good today ,  we always strive for perfection. We call this commitment to excellence "World Class Support."

To achieve World Class Support, we must constantly delight our clients and exceed our clients' expectations. We view World Class Support as our ultimate, over-riding goal in everything we do. The closer we get to providing World Class Support, the higher we raise the standard for achieving it.

This year, we are investing more than ever before in our associates, tools and processes to raise support quality levels even higher. It's our belief that these investments will help improve client retention, enhance sales and increase associate retention. And that benefits everyone!

Technical Support 

CDI support supports include:

Hot Line telephone support:

All customer calls are receive and enter into our computerized support calls system: An analyst will contact the user to help  him .

Email support: Users can send an email with their questions to CDI tech-support. His question can be answer by email or by phone.

Program modifications: The user can request program modifications or new programs by sending the corresponding form thru fax or by filling the form on our web page.

Technical Support Site (soon)
Computer Distributors, Inc.  Technical Support site provides installation instructions and other valuable information for Computer Distributors, Inc.'s customers . This site also offers a new interactive technical support on-line available only to active Computer Distributors , Inc.'s customers.