Knowledge Base Search Search for your problem. The answer may be already there. If you do not find the answer enter a Hot Line Request. Hot Line & Modification Request  Fill the Hot Line % Modification Request Form. An Analyst will answer your question by email , fax or by phone. Hot Line Request are answered in a First In-FirstOut basis. Individual Programs New Versions, Release Notes and Other downloads. Download new versions of the programs that you have installed. This new version have corrections and improvements. Bulletins General issues are discuss hear. Technical , accounting and administrative issues.